SALON NOTICE

Dear friends,

Due to the Covid-19 crisis we have taken the decision to temporally close the salon in interest of public safety. If you have any questions about appointments, please get in touch using the contact page. We’ll be updating our social media feeds regularly as to when we plan to reopen. We’re sorry for any inconvenience this may cause and thank you for your continued support. Proud to be part of the solution.

Manager Applications

Join Our Award Winning Team!















Key Skills

  • Planning, organising & delegating
  • Managing resources
  • Decision-making
  • Initiative & creativity
  • Leadership & inspiration
  • Communication & motivation
  • Team-work

RESPONSIBILITIES

General

Responsible for the following:

  • Achieve the salon weekly, monthly & annual targets
  • Work with stylists & colourists to achieve their personal objectives & targets
  • Provide appropriate incentives for staff
  • Ensure maximum efficiency in relation to time off, holidays, sickness and materials used
  • Set & review weekly/monthly objectives for staff
  • Monitor, assess and develop the hairdressing skills and service standards of all staff
  • Conduct staff reviews & appraisals on a regular basis
  • Hold regular staff meetings
  • Interview & recruit new team members
  • Handle staff disciplinary & grievance matters in accordance with the salons policy & procedure
  • Handle client complaints in accordance with the salon’s complaints procedure
  • Liaise with manufacturers on a regular basis with regards to purchase of stock, new product launches & product promotions
  • Oversee the use of social media, SMS & email to promote the salons services
  • Oversee the efficient running of reception & the salon
  • Effective stock control, usage & re-ordering
  • Liaise regularly with salon owner on all matters relating to the salon business, staff & clients

Training

  • To organise & attend internal & external training sessions when required
  • To organise regular staff training sessions
  • Take responsibility for on-going staff development & career promotion
  • To keep abreast of new products, techniques, services & promotions
  • To keep up to date with legal requirements relating to Employment, Data Protection & Health & Safety

Service

  • Ensure staff advise clients of all services and products available
  • Ensure that client data is kept secure & up to date
  • Ensure appropriate staff are aware of & adhere to reception procedure & policies
  • Ensure staff are aware of company systems and procedures and individual contracts of employment
  • Ensure all rules and regulations are adhered to particularly in respect of Health and Safety
  • Ensure all company information is kept strictly confidential
  • Carry out procedures with regards to salon security

Business Development 

  • Ensure procedures are in place to attract new clients & retain existing clients
  • Devise & employ strategies for encouraging lapsed clients to return
  • Monitor & maintain rebook levels
  • Oversee on-going salon marketing & promotion
  • Updating social media & website content
  • Organise & run salon events & promotions

Appearance 

  • Ensure personal appearance of self & staff reflects the salon brand is in keeping with the required standards of dress code, hair & make-up
  • Ensure that salon appearance, cleanliness and hygiene is maintained at all times

Guy Christian Salons

Guy Christian Salons